Terms & Conditions
Effective April 27, 2020
By registering to become a member of The Anchor Rewards program and by participating in the Program, you (i) represent that you are 18 years of age or older, and (ii) agree to the following Program Terms and Conditions (these "Terms"). Anchor Rewards is sponsored by Sea Bags.
1. Anchor Rewards Overview
When you join Anchor Rewards, it allows you to earn Points on your purchases on Sea Bags website at seabags.com and made in retail stores owned by Sea Bags. You may also earn Points by participating in special activities announced by Sea Bags from time to time. Points will be earned during the course of the year and will expire after 16 months of inactivity [see Section 3 below].
A. Eligibility: You must be at least 18 years of age to become a member. Employees of Sea Bags, investors and wholesale or national accounts do not qualify for membership.
B. How to Join: You may register to become an Anchor Rewards Member two different ways:
i. Online at seabags.com by creating an account and indicating that you want to be an Anchor Rewards Member or by accepting an invitation sent by email.
ii. At any of Sea Bags Stores, by providing your name and email address to sign up to be a Member. Once you make this request, you will receive an email welcoming you to the program.
C. Accessing Point Information and other Member Benefits: In order to be able to access how many Points you have earned, you must have an account at seabags.com. This will give you access to the Anchor Rewards Dashboard. To create an account, go to seabags.com and click on "My Account" at the top of the home page and provide the information to create an account. When setting up the account at seabags.com, you are responsible for creating a password to protect your account and for ensuring that you do not share your password with others.
D. Updating information: You are responsible for providing the correct email address to ensure accurate recording of Points and to receive your Rewards. As a result, each Member is responsible for maintaining accurate and updated personal information, including your email address and phone number. You may update your personal information online in Your Account or by calling Customer Service: 1-888-210-4244.
3. Earning Points
A. Points can be earned during the lifetime of your account as further described below. Members must remain active by way of earning points, redeeming rewards, or taking part in other exclusive promotions within 16 months in order for points to remain active. Expiration of points will follow a rolling expiration of 16 months and is dynamic based on customer's activity. Customers who are considered inactive for the course of 16 months will result in the expiration of all existing points.
B. When you shop at Sea Bags stores or seabags.com you will automatically receive ten (10) Points for every $1 (USD) spent on any eligible product that is purchased.
The Points earned from Qualifying Purchases will be added into your Anchor Rewards account when you provide your email address or phone number associated with your account, at the time of purchase. It can take 1-5 days for your Points to appear in your account.
If you did not provide your email address at the time of purchase, or do not see Points from a previous purchase in your account after seven (7) days, you may call Customer Service at 1-888-210-4244 and upon verification by Customer Service of your purchase or activity and that you did not previously receive Points for the purchase or activity, the Points will be added into your Program account.
|POINTS EARNED||MEMBERSHIP STATUS||REWARD|
|0 to 2,999 Points||Crew||Birthday Gift = 10% OFF|
|3,000 to 9,999 Points||1st Mate||Birthday Gift = 15% OFF
Free shipping pass → 1 per year
Eligible for exclusive 2X Point Days
|10,000+ Points||Captain||Waive design fee for custom product once a year.
Birthday Gift = 20% Off
Eligible for exclusive 2X Point Days
Free shipping pass → 1 per year
C. Qualifying Purchases include regular and sale priced merchandise in Sea Bags Stores and online at seabags.com. No Points are earned when purchasing Gift Cards or eGift Cards from Sea Bags, but you do earn Points when redeeming a Gift Card or an eGift Card at Sea Bags stores or online at seabags.com. In addition, no Points are earned for payment of sales tax or for shipping and handling costs. Currently, no points are earned for purchase of Sea Bags branded items at partner brands, wholesale dealers or third party owned stores.
D. Points may also be earned for participation in certain activities designated and promoted by Sea Bags. Members may also be eligible to earn bonus Points (i.e. double points) for making purchases during a designated time as determined by Sea Bags. Sea Bags reserves the right to make bonus Points and other promotional offers available to select members based on purchase activity, tier level, geographic location, program participation, and/or information supplied by the member. Sea Bags reserves the right to add, withdraw, amend, or otherwise change bonus opportunities at any time at its sole discretion, with or without notice to members.
E. When returning an item, the Points you have earned (including bonus Points, if applicable) for that purchase will be netted from your overall Points total. Points have no cash value. You cannot give or transfer your Points to anyone else.
4. Member Benefits
A. "Rewards" means coupons issued for discounts off purchases from Sea Bags stores and online at seabags.com. Rewards are promotional items for Members of the Anchor Rewards program and are not Gift Cards or eGift Cards of Sea Bags.
B. Rewards are sent electronically to the email address associated with your Anchor Rewards account. Once issued, members can also access their Reward by logging into their member dashboard on seabags.com.
C. Membership rewards that denote a limited number of uses per year (i.e. Free shipping pass 1X per year) are relevant to the date you became a member. For example: if you become a member on June 1, 2020, you will have from June 1, 2020 - May 31, 2021 to redeem your reward. Each year, these rewards will reset at the start of your membership year.
D. Each Reward will have a unique coupon code that may be used at Sea Bags stores or online at seabags.com. In retail store locations, Rewards may be redeemed at the same time as Sea Bags promotions, coupons and certificates. At seabags.com, Rewards are able to be combined with online promotions and discounts that are not coupon-based. Only one Coupon Code is able to be provided at check-out. If the promotion requires a coupon code, you will need to choose whether you would like to use the reward or the promotion.
E. Your coupon code can be used by anyone, and you are solely responsible for protecting it from unauthorized use. If the unique Reward that is sent to you is used in a manner that was not authorized by you, Sea Bags will not replace Rewards.
However, if you delete or lose the email in which you received your Reward, contact Customer Service at 1-888-210-4244 and upon verification by Customer Service of your membership, an email with the same unique code and pin Reward will be resent to you.
F. Sea Bags, in its sole discretion, may offer additional opportunities for Members to use Points during the year.
G. Anchor Awards members may also have first access to new products, special offers and gifts, and be invited to participate in exclusive experiences for members.
5. Email and Privacy
A. By registering for the Program, you agree to receive transactional emails regarding the Anchor Rewards Program from Sea Bags. These may include information about Program Points and Rewards, Program updates, and other related materials. Members may not unsubscribe from transactional emails of the Program but can cancel their membership. When registering for the Program, Members will have the option of signing up to receive promotional email offers and updates from Sea Bags. Members may unsubscribe from promotional emails at any time via the unsubscribe link in those emails.
For residents of the United States:
6. General Terms of the Anchor Rewards Program
A. Membership in the Anchor Rewards Program and its benefits are offered at the discretion of Sea Bags, which reserves the right to terminate, limit, modify, or cancel any Program rules, regulations, benefits, or conditions of participation at any time, with or without notice. In the event of cancellation, Points earned up to the date of cancellation will be issued according to the Terms in place immediately prior to cancellation.
B. Sea Bags may change or modify these Terms at any time. We will post the revision date with the revised Terms on our website. Electing to remain a Member after a change in the Terms constitutes your acceptance of the revised Terms. The revisions to the Program that Sea Bags may make include, but are not limited to, any of the following changes: (i) increase or decrease the number of Points earned on a purchase; (ii) alter the number of Points required to earn a Reward or benefit, (iii) alter the rewards given per membership tier; (iv) cease providing member benefits; (v) change the method of joining the program; (vi) institute blackout dates for earning Points or using member Rewards.
C. Abuse of the Program, including failure to abide by these Terms, the sale or trade (or the attempted sale or trade) of Rewards, Points, or promotional offers, and other improper conduct as determined by Sea Bags may result in cancellation of a Member's account and future disqualification from Program participation, forfeiture of all Points accrued, and cancellation of previously issued but unused Rewards. At our discretion, we may prosecute abuse of the Program to the fullest extent of the law.
D. If in sole discretion, Sea Bags suspects fraud, misrepresentation, abuse or violation of the applicable rules involving the Program, Sea Bags has the right to take the appropriate administrative and/or legal action, including the cancellation of accumulated points and termination of Program participation.
E. You may cancel your Anchor Rewards membership at any time by calling Customer Services at 1-888-210-4244. If you cancel your Anchor Rewards account, your accrued Points will be forfeited.
F. Points are not transferable and may not be combined among Members. Accrued Points do not constitute property of the Member. Accrued Points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.
G. The Sea Bags logo, Anchor Rewards logo, and other logos and taglines are the intellectual property of Sea Bags.
H. If you have any questions about the Anchor Rewards program or these Terms, please contact our Customer Service team at 1-888-210-4244.
This Program and these Terms will be governed by and construed under the substantive laws of the State of Maine, without reference to conflict-of-laws considerations. Sea Bags and member each agree that any dispute, claim, or controversy arising from or relating to this Program and these Terms or member's Program membership will be resolved by binding arbitration conducted in the State of Maine. Sea Bags and member each acknowledge and agree that each has chosen arbitration rather than litigation to resolve any such dispute, claim, or controversy. Sea Bags and member each understand that a judgment on any arbitral award may be entered in any court having jurisdiction. No arbitration under this Program and these Terms will be consolidated with any other arbitration.