Jobs

Retail Store Manager

Locations:

• No Current Openings

Description:

Purpose:

Lead a team to proactively share the Sea Bags brand story and cornerstones of the business in a manner that leads to driving sales, providing exemplary service, and the best possible brand and shopping experience.

Scope:

The leadership of the day-to-day operation of the Sea Bags retail store leading all selling, customer service, and operational functions. Ensures product levels are maintained and key out-of-stocks are communicated regularly. Motivates and manages store employees ensuring all service levels, standards and procedures are followed accordingly. Manages staffing plans, payroll hours and overall expenses to ensure costs stay at or below prescribed levels. Recruits and trains all new employees to ensure a solid understanding of company information, product knowledge, selling techniques, and point of sale functions. Ensures the store environment and visual standards are maintained at or above standards providing a pleasant and enjoyable shopping experience for all customers and guests. Supports social media initiatives and company directives. Ensures all employees are well-versed on the sail trade program.

Basic Function:

Proactively share the Sea Bags brand story and cornerstones of the business in a manner that leads to increasing sales, exemplary service, and the best possible brand and shopping experience.

Job Qualifications:

• Be a team player and jump in and support any needs in the company when called upon.
• Previous and successful experience as a retail store manager, supervisor or have commensurate experience.
• Good listener with solid interpersonal, communication, and organizational skills.
• Strong ability to communicate and articulate processes and instructions both orally and in writing.
• Strong motivator of people.
• Solid customer service skills.
• Excellent time management skills.
• Proven ability to multi-task in a fast-paced environment.
• Experience with Microsoft Office products such as Word and Excel.
• Knowledge of Google Docs and Google Sheets.
• Experience with POS software with an aptitude for learning.
• Ability to lift 50lbs in unloading trucks or receiving sail trades.
• Ability to stand on feet for long periods of time.
• Capable of occasional long work periods during store openings.
• Ability to work a rotating schedule, including nights, weekends, and holidays, based on the needs of the business.

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

Supplemental Pay:

• Bonus pay

Ability to commute/relocate

Retail Sales Associate

Locations:

• NewburyPort, MA
• Edgartown, MA
• Oak Bluffs, MA
• Vineyard Haven, MA
• Rehoboth Beach, DE
• Portland, ME
• Rockport, ME
• Rockland, ME
• Falmouth, ME
• Freeport, ME
• Boothbay Harbor, ME
• Camden, ME
• Ogunquit, ME
• Kennebunkport, ME
• Bar Harbor, ME
• Portsmouth, NH
• Manteo, NC
• Duck, NC
• Cape May, NJ
• Charlevoix, MI
• Burlington, VT
• Greenport, NY
• Saint Michaels, MD

Description:

Purpose:

Provides exceptional customer service, brand and product knowledge in selling Sea Bags products and accessories.

Scope:

Provides exemplary and knowledgeable service in supporting all Sea Bags customers and visitors. Maintains relevant product knowledge and stays current on new product introductions, collections, and third-party products. Is knowledgeable of all point of sale functions and efficiently processes customer transactions. Ensures all customers and visitors are asked to provide his/her email address. Is knowledgeable and encourages customer engagement in attempting to sell custom order bags or totes using the iPad station. Supports all social media directives and promotions. Supports company sail trade program.

Basic Function:

Proactively share the Sea Bags brand story and cornerstones of the business in a manner that leads to increasing sales, exemplary service, and the best possible brand and shopping experience.

Responsibilities:

• Acknowledge and openly greet all customers and visitors in sharing the Sea Bags brand story.
• Proactively assists all customers and visitors with his/her questions and purchases providing appropriate selling techniques including up-selling each item selected.
• Be a driving force behind the Sea Bags brand.
• Expert on product knowledge by keeping current on all new collections as well as core product lines.
• Strong user of the point of sale system.
• Proactively communicates sail trade program to all customers and visitors.
• Works a rotating schedule, including nights, weekends, based on the needs of the business

Job Qualifications

Must Requirements (including any physical requirements):

• Be a team player and jump in and support any needs in the company when called upon.
• Solid interpersonal, communication, and organizational skills.
• Strong ability to communicate and articulate company history and product information orally.
• Solid customer service skills.
• Strong ability to listen and communicate thoroughly with customers, co-workers and others.
• Ability to use a point of sale system.
• Capable of working occasional long work periods to support the needs of the business.
• Ability to stand for long periods of time.
• Ability to work a rotating schedule, including nights, weekends, based on the needs of the business.

Preferred Requirements:

• Equivalent work experience in sales and customer service
• Knowledge of Microsoft Office products including Word and Excel
• Proven ability to multi-task in a fast-paced sales environment

Benefits:

• Employee assistance program
• Employee discount
• Referral program

Schedule:

• Flexible 3-8 hour shifts
• Day shift
• Holidays
• Monday to Friday
• Overtime
• Weekend availability

Work Location: One location

Stitcher Seamstress

Location: South Portland, Maine

Description:

Purpose: To meet stitching production goals and ensure Sea Bags are produced to the highest standards.

Scope: Stitches Sea Bags products from recycled sails as assigned by team leader. Manages time effectively on each sewing project. Maintains personal work area, including sewing machinery as necessary to keep work moving effectively. Communicates with other team members concerning problems and possible solutions.

Responsibilities:

• Prepare work to be accomplished by gathering and sorting materials.
• Prepare machine by changing needles and thread and inspecting machine.
• Sew materials together by guiding material under machine needle.
• Adjust machine settings as necessary after observing machine operation; detecting malfunctions.
• Quality check materials by inspecting work performed for flaws.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; noting necessary repairs.
• Maintains materials and supply levels, noting reorder needs with supervisor, anticipating needed materials and supplies as necessary.
• Document action by completing production and time studies as requested.
• Contribute to team effort and production goals.

Job Qualifications

Must Requirements (including any physical requirements):

• Demonstrated experience in a variety of machine sewing techniques.
• Ability to operate with skill a variety of sewing machines including but not limited to: single needle industrial; industrial zig-zag; overlock, merrow or serger; domestic straight and zig-zag machines.
• Ability to sit for long periods of time.
• Ability to lift up to 50 pounds.
• Ability to manage time effectively.
• Ability to read, count and write to accurately complete all documents.
• Be a team player and jump in and support any needs in the company when called upon.
• Strong ability to communicate and articulate processes and instructions both orally and in writing.
• Capable of working occasional long work periods including evenings, weekends and holidays to support the needs of the business and overtime as deemed by management.
• Hardworking and self-motivated; must be able to work at a fast pace with high accuracy and minimal supervision.
• Strong attention to detail including continually checking for completeness of work order requirement and components.
• Able to professionally communicate with other team members concerning problems and possible solutions with a positive attitude.
• Deadline driven and goal oriented; comfortable working in an environment with production targets.
• Work collaboratively while developing close working relationships with other members of Sea Bags team.

Preferred Requirements:

• Equivalent work experience in manufacturing and quality assurance.
• Commitment to recycling and a keen sense of the creative Sea Bags brand and knowledge of products used made in the USA.
• Proven ability to multi-task in a fast-paced production environment.

Benefits:

• Vacation and earned paid leave days
• Medical insurance
• Dental, vision, life and disability insurance paid by company
• 401k with employer match
• Office located on the working waterfront of downtown Portland.
• Merchandise discount.

General Production Utility Person

Location: South Portland, Maine

Description:

Purpose: Assist the operations manager by accomplishing a wide array of tasks daily.

Scope: Employee is responsible for a multitude of jobs within the scope of the warehouse. The employee must be able to work on multiple long-term projects simultaneously, can switch tasks quickly, and be self-directed at times.

Responsibilities:

• Assist in sail trade receiving by unloading trucks and sorting sails as necessary.
• Assist with taking out recycling.
• Cut rope as directed by WH Manager.
• Work collaboratively with peers in order to achieve company goals.
• Keep cutting room floor clean for cutters.
• Bag scrap sail as required.
• Stamp boxes.
• Turning bags inside out.
• Other duties as assigned.

Job Qualifications

Must Requirements (including any physical requirements):

• Work independently to start and complete tasks as given.
• Be a team player and jump in and support any needs in the company when called upon.
• Solid interpersonal, communication, and organizational skills.
• Good scheduling and time management skills.
• Strong ability to communicate and articulate processes and instructions both orally and in writing>.
• High school diploma or equivalency required.

Preferred Requirements:

• Ability to stand extended periods.
• Ability to lift 40lbs.

Quality Control Associate

Location: South Portland, Maine

Description:

Purpose: To inspect and prepare finished goods to ensure items meet quality standards and are ready for shipping.

Scope: The Quality Control Associate works in collaboration with team members to collect finished product from the stitching area, apply finishing assemblies, inspect items for quality, and prepare items to move to active inventory.

Responsibilities:

• Collect and sort finished goods from the stitching area.
• Apply finishing assemblies such as handles, hardware, and straps according to design specifications.
• Inspect finished goods for damage or defects, trimming and cleaning manufacturing artifacts to ensure a professional finish.
• Assist in stocking raw materials and housekeeping.
• Apply appropriate tags and labels as necessary.
• Accurately track and record daily production output.
• Meet output goals, cycle times, work in process and quality standards to achieve on time delivery, quality and overall shipment goals.
• Maintain a safe, clean, compliant and organized manufacturing environment, while ensuring compliance with all safety requirements
• Perform tasks as assigned from time to time by any manager.
• Participate in inventory count periodically.
• Other duties as assigned.

Job Qualifications

Must Requirements (including any physical requirements):

• Be a team player and jump in to support any needs in the company when called upon.
• Strong attention to detail including continuously checking for completeness of requirements and components.
• Strong ability to communicate and articulate processes and instructions both orally and in writing.
• Solid interpersonal, communication, and organizational skills.
• Deadline driven and goal oriented; comfortable working in an environment with production targets.
• Ability to work collaboratively as a team and independently.
• Ability to work at a fast pace with high accuracy and minimal supervision.
• Availability to work a minimum of 40 hours a week.
• Physical ability to lift up to 50 lbs. and stand for extended periods, and to move throughout the warehouse and perform all functions as set forth above.

Stitcher

Location: Portland, Maine

Description:

Purpose: To meet stitching production goals to ensure Sea Bags are produced to the highest standards.

Scope: Stitches Sea Bags products from recycled sales as assigned by team leader. Manages time effectively on each sewing project. Maintains personal work area, including sewing machinery as necessary to keep work moving effectively. Communicates with other team members concerning problems and possible solutions.

Responsibilities:

• Prepare work to be accomplished by gathering and sorting materials.
• Prepare machine by changing needles and thread and inspecting machine.
• Sew materials together by guiding material under machine needle.
• Adjust machine settings as necessary after observing machine operation; detecting malfunctions.
• Quality check materials by inspecting work performed for flaws.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; noting necessary repairs.
• Maintains materials and supply levels, noting reorder needs with supervisor, anticipating needed materials and supplies as necessary.
• Document action by completing production and time studies as requested.
• Contribute to team effort and production goals.
• Other duties as assigned.

Job Qualifications

Must Requirements (including any physical requirements):

• Demonstrated experience in a variety of machine sewing techniques.
• Ability to operate with skill a variety of sewing machines including but not limited to: single needle industrial; industrial zig-zag; overlock, merrow or serger; domestic straight and zig-zag machines.
• Ability to sit for long periods of time.
• Ability to lift up to 50 pounds.
• Ability to manage time effectively.
• Ability to read, count and write to accurately complete all documents.
• Be a team player and jump in and support any needs in the company when called upon.
• Strong ability to communicate and articulate processes and instructions both orally and in writing.
• Capable of working occasional long work periods including evenings, weekends and holidays to support the needs of the business and overtime as deemed by management. Hardworking and self-motivated; must be able to work at a fast pace with high accuracy and minimal supervision.
• Strong attention to detail including continually checking for completeness of work order requirement and components.
• Able to professionally communicate with other team members concerning problems and possible solutions with a positive attitude.
• Deadline driven and goal oriented; comfortable working in an environment with production targets.
• Work collaboratively while developing close working relationships with other members of Sea Bags team.

Preferred Requirements:

• Equivalent work experience in manufacturing and quality assurance.
• Commitment to recycling and a keen sense of the creative Sea Bags brand and knowledge of products used made in the USA.
• Proven ability to multi-task in a fast-paced production environment.

Customer Data Manager

Location: Portland, Maine

Description:

Purpose: The purpose of the Customer Data Manager is to utilize rich analyses and observations to recommend strategies and tactics that improve the effectiveness of customer acquisition strategies and increase the productivity of the corporate customer file through engagement, retention and reactivation.

Scope: This role will report on the health of the corporate buyer file as well as the prospects in our email file and identify opportunities for future prospecting and customer acquisition. With a pulse on the data and results as well as market trends, the Customer Data Manager will recommend and execute strategies and tactics based on behavioral analytics, data and trend analysis. Utilizing dynamic segmentation strategies and testing plans based on business goals, this role will build out the Customer Lifecycle Marketing strategy by building, maintaining and optimizing the customer journey across E-commerce and Retail channels.

Basic Function: Management and Development of Customer Data Platform, SQL Database and PowerBI.
Ecommerce Channel Business Analysis and Reporting
Omni-Channel Customer Planning, Segmentation and Analysis (customer file and email file)
Ecommerce Testing Strategy

Responsibilities:

MANAGEMENT, DEVELOPMENT AND INTEGRATION OF CUSTOMER DATA PLATFORM, SQL DATABASE AND POWERBI

• Manage customer database and the regular data updates and integrations with all supporting enterprise platforms.
• Through optimization of tools in the Customer Data Platform, this role will assist in developing the Lifecycle Marketing strategy by building, maintaining and optimizing the customer journey across E-commerce and Retail channels with a strong focus on email and sms segmentation.
• Manage and refine Business Intelligence (BI) tools and reporting to include developing SQL models, building corporate dashboards, and providing internal support to all BI users. Distill knowledge into easy-to-understand visualizations, and KPIs.
• Maintain and develop report tracking of key monthly marketing metrics and KPIs– including buyer file counts, buyer migration, retention, and projections.

OMNI-CHANNEL CUSTOMER SEGMENTATION AND PLANNING

• Collaborate with Vice President of Marketing & Ecommerce on email and SMS to identify customer segmentation strategies, campaign response measurement, and reporting needs.

Digital Administrator and Web Merchandiser

Location: Portland, Maine

Description:

Purpose: The purpose of the Digital Administrator and Web Merchandiser is to organize all tactical and administrative logistics within the Marketing Department to effectively present our products across platforms and marketplaces on all channels and allow all members of the Marketing and Ecommerce team to execute their roles efficiently.

Scope: This role has two main areas of responsibility; digital administration to support product exposure in multiple channels and strategic product and content merchandising on all platforms and channels. The successful employee in this role works under the direction of the Vice President of Marketing and Ecommerce but also collaborates closely with all members of the Marketing and Ecommerce team. This position manages every detail required to launch a product to the customer on Digital channels for DTC and Wholesale and is responsible for ongoing optimization of how the product displays and resolves on all digital channels.

Basic Function:Website Administration
Website Merchandising and Site Optimization

Responsibilities:

WEBSITE ADMINISTRATION

• Maintain website for seabags.com as well as keeping current all feeds, marketplaces, platforms and connected databases referencing product information.
• Use Salesforce (SFCC) to create, modify, and remove products from the website to include full administration.
• Administer and maintain all product information across Marketplaces for both DTC and Wholesale channels including: Amazon, Nu-order, Faire. Updates to seasonal Linesheets and Lookbooks are the responsibility of this position including publishing and distribution of revisions.
• Department coordinator for all product launches for websites, marketplaces and platforms and act as liaison to secure photo samples, product copy, and SKUs. Schedule and traffic all creative assets necessary for launch of products across channels.
• Copy edit and at times, copywrite product copy for Vintage, Limited Edition and Fast To Market product launches.
• Manage the Clutch Gift Card platform and issue cards for shipment
• Support the Digital Marketing Specialist on Search Engine Optimization strategy execution on the website. Collaborate on available tools and tactics within the website and marketplaces.
• Contribute to website and email testing efforts.
• Marketing liaison for all Customer Service inquiries.
• Active member of the Social Media Team in Facebook, Pinterest, Twitter and Instagram platforms for with oversight from the Marketing Manager. Make recommendations on tactics, execute posts and facilitate customer engagement. Also participate in extensions into other social properties as they develop.

WEBSITE MERCHANDISING AND SITE OPTIMIZATION

• Leverage the full suite of tools available in the Salesforce Commerce Cloud (SFRA) and make recommendations to optimize the website in an effort to capitalize on web site traffic.
• Utilize the SFRA AI/ML technology to enhance our merchandising strategies and make recommendations on dynamic content opportunities.
• Optimize onsite search using Einstein and manual search optimizations
• Scan and test seabags.com for broken links, page load time issues, and regular updates needed for changing content areas or new marketing efforts.
• Audit marketplaces and platforms for optimizations using tools when available such as search extension, site merchandising, and personalization.

Job Qualifications

Must Requirements (including any physical requirements):

• Experience with product database platforms like Salesforce, Magento, or Shopify desired.
• Detail oriented with exceptional organizational skills and ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Passion for digital marketing and social media; knowledgeable about social media platforms: Facebook, Twitter, Instagram, Pinterest and LinkedIn.
• Must be a team player and jump in and support any needs in the company when called upon.
• Solid interpersonal and professional communication skills, including writing skills.
• Proven ability to work collaboratively within a cross-departmental team.
• A bachelor's degree in business, marketing or communications from a four-year college or university.
• Proficiency with Excel, Word, PowerPoint and social media platforms.
• Must be able to work onsite in the Portland, Maine office a minimum of 40 hours weekly.
• Legally Authorized to work in the United States.

Preferred Requirements:

• Previous experience managing wholesale portals like Nu-order or Faire a plus.
• Experience with Marketplaces like Amazon, Ebay or Rakuten a plus.
• Experience with Basecamp project management, Google Analytics, Microsoft Office 365.

Equal Opportunity
We created Sea Bags with a commitment to providing jobs and career paths in Maine. It is our policy to consider all applicants for employment on the basis of his or her qualifications for the job without regard to age, sex, race, religious creed, color, marital status, disability, veteran status, sexual preference, national origin, or citizenship. We actively pursue this policy in all aspects of employment including hiring, promotion, transfer, termination, recruitment, rates of pay, and selection for training, and general treatment during employment. We do reserve the right to refuse to hire or discontinue the employment of undocumented workers. At Sea Bags, being an equal employment opportunity employer is not only a legal principle; it is a moral commitment as well.