Your Order
Your Order
Emails
After you place your order, we'll send you order status update emails such as: Order confirmation. This email includes your order number. Please keep it for your records. Shipment confirmation. This email will let you know your product has shipped. Transit time will depend on the carrier and where you live.
Lead-time
Standard Product will ship within 10 business days or sooner unless back-ordered. You will receive an email confirmation with current lead-times for your product. If you need your product sooner, please call us at 888-210-4244 and we will do our best to accommodate you.
Delivery of your order
We ship using FedEx, USPS, or UPS. Delivery time will depend on where you live and selected shipping method.
Terms & Conditions
Specifications, website content, and our product: we do our best to update our website, give exact measurements, and descriptions. The product on our website does not obligate us to have it available, and items available on the website are subject to change. As all of our sail material is unique, no single bag will be identical to those depicted on our website. We make all reasonable efforts to show our product and the colors accurately. Placement and stitching on any product will likely differ due to the use of upcycled materials. The product viewed on your computer will likely look different in person. By purchasing this product, you are agreeing to use the product as intended.
Cancellations
You may cancel any Stock Product order at any time prior to shipping. Your original form of payment will reflect your return credit within the following 5 business days depending on your financial institution. If you choose to cancel your order after the product has shipped; you will need to request a Return Authorization Form (RMA) via Customer Service to return the product back to Sea Bags.
Custom Product is non-cancelable and non-refundable.
If we cancel: There are few reasons we will cancel an order, this may include but is not limited to difficulty in processing your payment, inability to ship to the provided address, and duplicate orders. Should you have concerns regarding a cancellation notice, please call Customer Service at 888-210-4244.
