Custom Design FAQ

What’s the difference between Custom and Personalized Sea Bags?

Custom means our Design Team creates a one-of-a-kind bag from your idea or artwork. Personalized lets you use our Visualizer to add colors, initials, or dates to an existing design.

How do I get started?

Choose your bag style, decide if you want full custom or personalization, and either submit your idea to our designers or use the Visualizer to build your bag online.

What kind of artwork can I use?

You can send us logos, photos, or original artwork. High-quality images work best, and our team will guide you if adjustments are needed.

Do I get to approve the design?

Yes. For custom bags, you’ll receive a proof before production. For personalized bags, you’ll see a mockup in the Visualizer before checkout.

How long does it take to make a custom bag?

You will receive a mockup of your design from our design team via email within 5 business days of placing your order. Once you approve the final design, our production team will begin handcrafting your custom bag.

Production of custom orders can take up to 2 weeks to complete. Once your order is finished, it will ship using the shipping method selected at checkout.

Can I expedite my custom order?

While we can ship custom orders using expedited shipping methods, we are unable to expedite the design and production process required to create handmade custom products.